USAA Federal Savings Bank is considered an online bank. They do have locations in Texas, Virginia, North Carolina, Tennessee, New York, Kansas, Georgia, Colorado and Maryland, but most of these states have only one location. If you searched for a location near you, you will find several in every state, including Washington D.C. and Puerto Rico. This is because USAA uses UPS Store locations as places for customers to make check deposits. They also offer over 60,000 preferred ATM locations to better serve their customers. Their brick-and-mortar banks are open Monday through Friday from 8:30 a.m. to 5:00 p.m. and on Saturday from 8:30 a.m. to 1:00 p.m. in all time zones. If you have any questions you can contact them directly at 1-800-531-USAA (8722).
Services
USAA Bank offers a wide range of services form checking to savings accounts, credit card services, financing for autos and homes and personal loans. They also have services that stretch beyond banking in insurance, finance, real estate and health insurance.
Checking
USAA Bank offers two types of checking accounts: Secure Checking and Secure Checking Plus.
Both of these checking accounts offer convenient ways to deposit your money through your mobile phone, with Apple, Android or Windows platforms, or thorough your home scanner, but both of these services requires eligibility in their auto or home insurance programs. You can deposit checks easily at many UPS Store locations with just your check and debit card. At these locations the UPS clerk will scan your check and print the deposit information on the back, returning the check to you. There are 60,000 USAA preferred ATMs to use with no fee for the first 10 ATM withdrawals and a $2 fee for every transaction after. USAA Bank refunds up to $15 in usage fees a month if you use a non-preferred ATM.
Both checking accounts offer ways to manage your money. You can use USAA Money Manager for personal budgeting and USAA Web Billpay® that offers a free and convenient way to manage and pay your bills online. You can send money to anyone with person-to-person payments through an email address or mobile phone number.
Secure Checking Plus offers 24/7 identity theft protection, your credit score and report and additional protection on your World MasterCard debit card for two account holders for $9.95 a month. USAA Bank uses Experian’s ProtectMyId® benefits which offers identity protection with $1 million in ID theft insurance, social media monitoring, cancellation and replacement of all USAA and non-USAA credit cards and registered debit cards and access to your Experian credit report and credit score every 90 days. The benefits also cover your World MasterCard debit card with extended warranty on purchases, protection from damaged or stolen purchases and special retail and travel benefits.
Credit Cards
USAA Bank offers six different credit cards: USAA American Express, USAA World MasterCard, USAA Visa, USAA Military Affiliate American Express or MasterCard, USAA Secured American Express or MasterCard and USAA Rate Advantage MasterCard. Only the USAA Secured cards have a $35 annual fee and all charge up to 3% or up to $200 for cash advance and balance transfers. All cards offer a low 9.90 percent to 25.90 percent variable annual percentage rate (APR) with the exception of the USAA Rate Advantage MasterCard that offers a 6.90 percent to 23.90 percent variable APR and the USAA Military Affiliate cards that offer 10.90 percent to 25.90 percent APR. USAA American Express, World MasterCard and Visa all offer rewards programs in USAA Rewards points or cash rewards in percentages for purchases. USAA Military Affiliate Cards offer only USAA Rewards points for purchases.
Home Loans
USAA Bank offers home mortgages and refinance home loans. The current 15-year fixed rate is at 3.125 percent and current 30-year fixed rate is at 3.875 percent. They also offer VA mortgages with 15-year fixed rate at 3.000 percent and 30-year fixed rate at 3.500 percent. USAA Bank offers 5/1 adjustable rate loans with a 30-year APR at 2.8555 percent. They also offer Federal Housing Authority and Jumbo (more than $417,000) mortgages but you must call 1-800-531-0463 to qualify.
Auto Loans
USAA Bank offers auto loans and a deeper discount auto loan if you use USAA Car Buying Service by choosing your auto from their select dealerships. For a new car a USAA Bank standard rate for a 36-month loan is 1.39 percent or USAA Car Buying Service rate is .89 percent. For a used car USAA Bank standard rate for a 36-month loan is 2.499 percent or USAA Car Buying Service rate is 1.99 percent. Refinancing is also available for 36-month at 1.39 percent or 2.49 percent. USAA Bank offers loans on motorcycles, scooters, dirt bikes, watercraft, RVs, ATVs, snowmobiles, trailers and campers.
USAA Bank’s Many Services
USAA Bank offers a wide range of basic banking services, but goes beyond by branching out into other sectors like insurance, investment and health insurance. By offering an array of services USAA Bank can offer discounts on large purchases like a new home or auto and by partnering with Assurant Health can offer medical, dental and vision plans. Their online site is very user friendly and lends itself to the ease of online banking. Their brick-and-mortar bank locations may be small, but this institution makes up for it by making deposit and withdrawal capabilities easy and effective for their customers.
All rates, terms and fees are subject to change.
